SHIPPING POLICY
Scrubz Shipping Policy
📦 Processing & Delivery
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Order Processing: All orders are processed within 1–3 business days (excluding weekends and holidays).
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Standard Shipping: Domestic orders typically arrive within 3–7 business days after processing.
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Expedited Shipping: Available at checkout for faster delivery.
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Tracking: Once shipped, you’ll receive a confirmation email with tracking details.
🌍 Shipping Rates
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Standard Shipping: Rate $6.99 for orders under $50.
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Free Shipping: Orders $50 and above ship free within the continental U.S.
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International Shipping: Rates vary by destination and carrier; calculated at checkout.
🔄 Return & Exchange Shipping
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Customer Responsibility: Return shipping costs for refunds or exchanges are the responsibility of the customer unless the item is defective or incorrect.
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Return Label Option: You may request a prepaid return label; Charge will be deducted from your refund total.
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Defective or Wrong Item: EKG Scrubz covers all shipping costs for replacements or corrections.
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Exchange Shipping: Replacement items ship free once the original item is received and inspected.
🕒 Delays & Exceptions
We’re not responsible for delays caused by carriers, weather, or incorrect addresses. Please double‑check your shipping details before submitting your order.
💬 Questions or Assistance
For any shipping or return inquiries, contact our support team at info@ekgscrubz.com. We’re here to help ensure your order arrives quickly and correctly.
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